Fishwaale App/Website Sales Policy

Welcome to the Fishwaale ! To ensure a fair and secure buying and selling experience for all users, please read and adhere to the following sales policy:

1. User Conduct:
  • Treat all users with respect and courtesy.
  • Do not engage in fraudulent or deceptive activities.
  • Maintain professional and honest communication throughout the transaction process.
2. Listing and Product Guidelines:
  • Provide accurate and detailed descriptions of the fish being listed.
  • Use high-quality images that clearly depict the fish for sale.
  • Disclose any relevant information about the fish, such as breed, size, and health condition.
  • Ensure that all listed fish comply with local laws, regulations, and ethical standards.
3. Transaction Process:
  • Clearly state the price and any additional charges associated with the fish or shipping.
  • Specify accepted payment methods.
  • Communicate promptly with potential buyers, answering their questions and providing necessary information.
  • Arrange for safe and appropriate packaging and shipping of the fish, adhering to relevant transportation regulations.
  • If applicable, outline the return or refund policy, including conditions and timeframes.
4. Prohibited Fish:
  • Selling or promoting the sale of endangered or protected species is strictly prohibited.
  • Do not list or trade fish that are illegal or restricted according to local laws.
  • Avoid listing fish that may pose a threat to ecosystems or violate biosecurity measures.
5. Pricing and Fees:
  • Sellers are responsible for setting their own prices.
  • The Fish Marketplace App may charge a commission or transaction fee for successful sales, which will be clearly communicated.
6. Dispute Resolution:
  • In case of any disputes between buyers and sellers, we encourage open communication to resolve issues amicably.
  • If necessary, the Fish Marketplace App will provide mediation services to facilitate dispute resolution.
7. Seller Verification:
  • Sellers may be required to undergo a verification process to establish their credibility and ensure a trustworthy environment for buyers.
8. User Reviews and Ratings:
  • Buyers are encouraged to leave honest feedback and ratings based on their experience with sellers.
  • The Fish Marketplace App reserves the right to moderate reviews to prevent abuse or false information.

By using the Fishwaale App, you agree to abide by this sales policy. Failure to comply may result in penalties, including account suspension or termination. We are committed to maintaining a vibrant and trustworthy marketplace for fish enthusiasts. Should you have any questions or concerns, please contact our customer support team for assistance.

Happy buying and selling with Fishwaale !